Frequently Asked Questions

Return Instructions? (EU.Carets.com)
August 14, 2021
Request a Return Contact us with the chat box on the bottom-right with your order number, or re...
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Shoes Too Big? (EU.Carets.com)
May 11, 2020
"Exchange" for smaller size. Sorry for the fit issues! No worries, we're here to help with all t...
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Shoes Too Small? (EU.Carets.com)
May 11, 2020
"Exchange" for bigger size. Sorry for the fit issues! No worries, we're here to help with all th...
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Topline Hitting Ankles?
April 15, 2020
Sorry to hear about the topline bothering your ankles! In Version 4, we started using a softer p...
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Return Instructions? (EU.Carets.com)